Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
For the purpose of the Data Protection Act 1998 (the Act) and the General Data Protection Regulation (GDPR) (EU) 2016/679 the Data Controller is RyeView Homes (Sales), 7 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LE.
Personal Data We Collect From You
The types of information that we may be required to handle include details of current, past and prospective employees, suppliers, current, past and prospective customers and others that we communicate with. The type of information will usually include:
Information you give us including but not limited to when you fill out our forms online or otherwise or when you correspond with us by phone, email or in writing.
Automatically collected technical information about your visits to our website including the Internet protocol (IP) address used to connect your computer to the Internet.
How We Process Your Data
The information that we hold about you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
To enable us to provide our products and services to you, and meet our contractual commitments to you.
To provide you with information requested from you, relating to our products or services.
To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
To comply with our statutory and regulatory obligations, including but not limited to verifying your identity, prevention of fraud and money laundering and to assess your credit worthiness.
To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
To provide you with information about goods and services similar to those which you have already received from us or previously enquired about.
Further, we may use your data, or permit selected third parties to use your data, so that you can be provided with information about related goods and services which we consider may be of interest to you (if you have opted for this). We or they may contact you about these goods and services by any of the methods that you consented at the time your information was collected.
To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
To ensure that content from our site is presented in the most effective manner for you and for your computer.
Who Your Information Will Be Shared With
We may pass your details to
Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
Third parties who carry out certain activities on our behalf as part of us providing our services. We will also pass your details where necessary to your property solicitors and those of the other party to your transaction.
In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
If our company assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
Any government or regulatory body if we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation, or to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Where Your Data Is Stored
Data that is provided to us is stored on our secure servers.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.
You have the right to tell us not to use your personal information for marketing purposes. You can exercise this right by unsubscribing using the link in any of the marketing emails we send you.
UK data protection law also gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a copy of your personal information. You can exercise any of these rights by contacting us at RyeView Homes, 7 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LE; firstname.lastname@example.org; Tel: 01494 510099
We will comply with the law in responding to your requests. That means that there may be some legal reasons why we cannot comply with all requests.
How Long We Keep Your Data For
We will retain your personal data for different periods depending on the service you have chosen to use us for, which may be a longer period than that for which we need to hold your data to provide those services, i.e. where we are under regulatory or statutory duties to hold your data for a longer period or need to retain it in the event of a legal claim or complaint.
We hope that we will be able to answer any questions or concerns that you have, however if you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can raise your concern with the Information Commissioner’s Office. Further details can be found at www.ico.org.uk or 0303 123 1113.